Assistant Insurance Fund Services Representative (NY HELPS)
Occupational Category : Clerical, Secretarial, Office Aide
Salary Grade : 13
Salary Range : From $53,413 to $65,061 Annually
Employment Type : Full-Time
Appointment Type : Permanent
Jurisdictional Class : Competitive Class
Travel Percentage : 0%
Workweek : Mon-Fri
Hours Per Week : 37.50
Workday : From 8 AM to 5 PM
Telecommuting Allowed : Yes
County : Erie
Street Address : 225 Oak Street
City : Buffalo
State : NY
Zip Code : 14203
Duties
Requisition and purchasing functions for the Buffalo district office and statewide
Administrative support functions for Property Services Department
Schedule interviews
Onboard new staff as location support
Maintain shared mailboxes
Enter Vendor / EFT information into Oracle Supplier table
Maintain Master Bidder List and support the Contracts Department
Assist with any special projects handed down by the Administration Department
Other responsibilities, as assigned
Minimum Qualifications
One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of Civil Service Law. Eligible titles include, but aren't limited to : Administrative Assistant 1, Program Aide, Contract Management Specialist Trainee 1; OR
Four years of customer service experience which required independence in both verbal and written communication responsibilities; OR
An associate degree or higher and two years of customer service experience which required independence in both verbal and written communication responsibilities.
Preferred Qualifications
Proven experience in administrative support or coordination roles
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Ability to handle sensitive information with discretion
Comfortable working independently and collaboratively
Insurance Service Representative • Buffalo, NY, US