HVAC Service Technician

Position Type : Hourly, Full-Time Schedule : 7 : 00 AM - 3 : 30 PM, Monday through Friday Benefits : Health insurance, paid holidays, 401(k) match, personal time off Reports To : Service Manager / Office Management Requirements -Valid Driver's License -EPA Certification -Strong attendance, punctuality and communication skills. -Organizational and time management skills including the ability to complete clear, accurate paperwork via a computer / tablet / cell phone. -Personable attitude and professionalism with customers and coworkers with the willingness to assist the company as needed to maintain efficiency. -Follow OSHA safety guidelines and safety procedures. -Commercial and industrial equipment maintenance and repair experience. General Responsibilities -Adhere to all company policies (uniform, safety gear, tools, vehicle use). -Work starts at 7 : 00am. All materials and / or tools are to be loaded the day prior. -Follow all safety rules and maintain a safe, clean, and organized work environment. -Perform service calls, diagnostics, repairs, and installations with accuracy and professionalism. -Communicate clearly with customers regarding issues found, repairs performed, and any additional recommendations. You must check in and out with customers. -Report completed and pending tasks to the Service Coordinator. -Complete all required documentation daily and digitally : o Service tickets / Work orders o Timesheets with accurate labor hours o Material usage o Equipment data (Model No., Serial No., Filter / Belt Quantity and Sizes) o Preventative maintenance checklist o Manufacturer startup sheets and Climatemp startup sheets -Protect company property and tools; return all materials and unused stock to proper storage areas. -Assist in maintaining service vehicle stock inventory, cleanliness and report vehicle repairs if needed. -Cooperate with other trades, contractors, and company departments to ensure project efficiency. -Maintenance contract obligations and existing customer emergencies are our first priority. Additional Responsibilities -Overtime may be required as needed to complete emergency service or meet project deadlines. -Support training and mentoring junior technicians and / or apprentices. -Participate in periodic technical training and monthly safety training. OSHA 30 certification will be required within 6 months of hire. -Participate in ongoing training to keep up with new equipment and technology (VRF, controls, refrigerants, etc.). -Identify upsell opportunities (preventive maintenance agreements, equipment upgrades). -Provide customer feedback to management on recurring issues, product performance, or service gaps. Employment Type : Full Time Years Experience : 3 - 5 years Salary : $35 - $40 Hourly Bonus / Commission : No