Lead, Full Stack Engineer

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group's MIA Operations & Sales Support Team has an exciting career opportunity for a full time Lead Full Stack Engineer reporting to the Manager, Contact Center Analytics & Solutions.

Position Summary

We are seeking a talented Lead Full Stack Engineer that will integrate a selected group of engineers, developers and business analysts that focus in three areas within the Global Contact Centers of Royal Caribbean Group. These areas oversee building tools and processes that facilitate daily operations across multiple levels of the Global Contact Centers organization, building tools and process that helps business leaders to make business decisions and the adoption and integration of new technologies in our existing portfolio.

Essential Duties and Responsibilities

• Participate in business or cross-functional teams discussions about possible solutions to specific needs and assist the team to build a plan accordingly. Solutions may come in the form of new webtools, ETLs, data transformations process, reporting, etc.
• Create and maintain documentation of systems, including design diagrams, technical specifications, and guidelines for support.
• Collaborate in the design and development of standards and procedures as well as designing patterns for code reuse.
• Conduct code reviews and provide feedback to ensure adherence to standards and best practices.
• Present solutions and strategies to both technical and non-technical stakeholders, communicating effectively.
• Being able to troubleshoot issues with the database platform, the applications, and services that our team develops and owns.
• This role requires to be familiar with Back-end and Front-end functions.
• This role will require to supervise other team members.

Qualifications, Knowledge and Skills

Power Skills

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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