Director of (IT) Engineering Services

Job Description

Job Description

Salary : DOE

Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering exceptional technology solutions and support to our clients. As we continue to grow, we are seeking a strategic and hands-on Director of Engineering to lead our technical teams, shape our service offerings, and drive innovation across our client engagements.

As a growing team of professionals, Forward Slash Technology offers a unique opportunity to have a direct and visible impact on clients, services, and internal culture. This role is ideal for a hands-on technical leader who thrives in dynamic environments and is motivated by building scalable systems and teams from the ground up.

ROLE SUMMARY

The Director of Engineering is a senior leadership role responsible for overseeing all aspects of engineering service delivery, technical strategy, and product innovation. This individual will manage a high-performing team of engineers, and serve as the primary liaison between technical staff, clients, and internal stakeholders. The Director will also be actively involved in pre-sales engineering, client relationship management, and revenue growth through technical consulting and solution development.

Our clients typically range from 20 to 300 end users across a mix of industries. The Director of Engineering will design scalable and sustainable solutions that address the unique needs of SMB and mid-market organizations.

This role reports directly to the CEO and directly manages all engineering and infrastructure team members.

KEY RESPONSIBILITIES

Engineering Leadership

• Manage, mentor, and develop a team of engineers across multiple technical domains
• Oversee technical project delivery, ensuring quality, consistency, and alignment with client goals
• Implement engineering best practices, standard operating procedures, and professional development frameworks
• Act as the final escalation point for complex technical issues and client concerns, ensuring swift resolution and team alignment

Client Engagement & Consulting

Sales Engineering & Service Development

Strategic Planning & Innovation

Reporting & Documentation Responsibilities

REQUIRED QUALIFICATIONS

PREFERRED CERTIFICATIONS

Compliance & Background Requirements

To maintain employment with our company, by mandate, each employee must

Were looking for a collaborative, empathetic leader who values mentorship, clear communication, and taking initiative. Youll model a strong customer-first mindset and help shape a culture of accountability, transparency, and growth.

This is a full-time, onsite position based in our St Louis, MO office.