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Event Specialist - Allen Theatre

Event Specialist - Allen Theatre

Texas Tech UniversityLubbock, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Lubbock

Event Specialist - Allen Theatre

42514BR

Student Union and Activities

Position Description

Assists with the development and implementation of special events. Facilitates production of events by communicating with vendors, guests, internal staff and customers.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral / Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock : Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major / Essential Functions

Allen Theatre Operations & Client Service

  • Provide day-to-day supervision of the Allen Theatre, ensuring readiness, cleanliness, and functionality for all scheduled events.
  • Serve as primary point of contact for renters, clients, and campus partners; confirm event details and ensure technical and operational needs are met.
  • Oversee operation of all Allen Theatre technical systems (lighting, sound, projection, rigging, stage equipment), verifying accuracy, safety, and up-to-date configuration.
  • Use EMS / Mazevo reports to coordinate theatre reservations, turnovers, and staffing needs; confirm bookings are properly resourced.
  • Monitor rehearsals, setup / teardown, and day-of execution; troubleshoot and escalate issues to the Assistant Director as needed.
  • Capture post-event notes, client feedback, and service issues for continuous improvement.

Student Crew Supervision, Training & Scheduling

  • Supervise Allen Theatre Student Assistants; assign daily tasks, verify completion, and provide in-the-moment coaching.
  • Deliver effective training on theatre operations, technical systems, safety, equipment handling, and customer service to ensure competency across all event types.
  • Build and maintain student schedules in alignment with EMS / Mazevo event bookings; ensure adequate coverage for rehearsals, events, and daily theatre responsibilities.
  • Coordinate cross-training of student assistants and full-time staff across the Student Union to ensure consistency in audio / visual support.
  • Technical Systems Oversight & Maintenance

  • Oversee technical theatre equipment inventory, including lighting, sound, projection, rigging, and staging systems; ensure usability and reliability for all events.
  • Coordinate preventive maintenance, repairs, and replacements in partnership with vendors and Student Union Operations.
  • Research emerging technologies and best practices through journals, conferences, and professional networks; recommend upgrades to keep the Allen Theatre a relevant and competitive venue.
  • Maintain accurate records of equipment condition, usage, and upgrade cycles.
  • Cross-Venue Audio / Visual Support & Documentation

  • Provide AV and technical expertise for events in other Student Union spaces (Red Raider Ballroom, Matador Room, Escondido Theatre, meeting rooms, and outdoor spaces).
  • Use EMS / Mazevo and diagramming tools (e.g., Social Tables) to produce accurate room maps, turnover plans, and service orders when supporting events beyond the Allen.
  • Knowledge, Skills, and Abilities

    Ability to provide excellent customer service to all guests and clients, be proficient in technology and audio / visual equipment. Working with students and / or a team that produces events and hosts conferences.

    High-intermediate working knowledge of technical theatre fields, i.e. audio, lighting, video, rigging. Intermediate computer skills. Communication and interpersonal skills.

    Broad spectrum knowledge in audio / visual equipment and systems.

    Required Qualifications

    Bachelor's degree plus one year related experience; OR a combination of education and / or related experience equal to five years.

    Preferred Qualifications

  • Advanced knowledge in all aspects of technical theatre.
  • Bachelor's degree in theatre or related field.
  • 5-10 years experience in related field.
  • Experience in LED lighting systems.
  • Experience with both portable and installed sound systems.
  • Safety Information

    Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

    Does this position work in a research laboratory?

    No

    Required Attachments

    Cover Letter, Professional / Personal References, Resume / CV

    Job Type

    Full Time

    Pay Basis

    Hourly

    Job Family

    Facilities Operations

    Job Sub Family

    Event Operations

    Annualized Pay Range

    $36,800 - $47,800 - $58,900

    Hourly Pay Range

    $17.69 - $22.98 - $28.32

    Pay Statement

    Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

    Travel Required

    Up to 25%

    Shift

    Day

    Schedule Details

    Evening & weekend hours as needed

    Grant Funded?

    No

    EEO Statement

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

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    Event Specialist • Lubbock, TX, United States

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