Solutions Architect - Websites and Web Applications

Who We Are Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference.

We specialize in solving complex problems through website strategy, design, and development using open source content management systems (primarily Drupal, WordPress, and composable architectures).

Our clients include leading museums, nonprofits, universities, cities, and cultural institutions.

With nearly 25 years in business, we continue to grow each year.

We foster a professionally rewarding environment where team members are encouraged to learn, lead, and thrive.

Key Responsibilities Strategic & Client Leadership Lead technical discovery workshops to define client needs, challenge assumptions, and translate complex business objectives into a strategic and scalable technical vision.

Partner with sales and account teams during the pre-sales cycle, acting as the primary technical authority in client presentations and workshops.

Architect solutions for proposals, RFPs, and Statements of Work (SOWs), providing clear estimates, identifying technical risks, and outlining the value of our proposed solution.

Serve as a trusted technical advisor to clients and internal stakeholders, articulating complex architectural decisions and their impact on business outcomes.

Architecture & Solution Design Design high-level and detailed architecture for CMS-based and headless web applications, including component structure, data flow, APIs, hosting strategy, and third-party integrations.

Evaluate and select the ideal technology stacks, platforms, and third-party services that align with client requirements and long-term strategic goals.

Own and document the end-to-end system design through clear architecture diagrams, data models, and technical specifications that serve as the blueprint for development.

Technical Governance & Innovation Provide architectural governance and technical oversight to development teams, ensuring the final implementation aligns perfectly with the architectural vision and industry best practices.

Perform architectural reviews to ensure solutions meet rigorous standards for quality, performance, scalability, and maintainability.

Drive continuous improvement by evaluating and championing emerging technologies, frameworks, and architectural patterns that enhance Urban Insight's service offerings.

Required Qualifications Technical Expertise 5–8 years of experience in technical architecture, full-stack web development, or technical strategy, ideally within a digital agency or consulting environment.

Deep experience with Drupal and WordPress, including site architecture, custom development, and deployment.

Understanding of headless CMS, composable architectures, and integrations via RESTful and / or GraphQL APIs.

Strong knowledge of LAMP stack, hosting environments, and cloud services.

Familiarity with performance optimization, accessibility standards (WCAG), security best practices, and SEO considerations.

Project & Communication Skills Strong written and verbal communication skills, with the ability to engage technical and non-technical audiences.

Experience with agile methodologies such as Scrum or Kanban.

Comfortable writing technical specifications and leading discovery and requirements-gathering sessions with clients.

Experience with technical backlog management and cross-functional coordination.

Architectural Thinking Ability to think strategically about technical ecosystems and long-term maintainability.

Skilled at creating architecture documentation, workflows, and decision-making frameworks.

Comfortable evaluating vendor tools and technology platforms with a critical eye toward tradeoffs.

Success Metrics In the first 90 days :

• Support architecture and planning for a new project that meets or exceeds client expectations and internal standards.
• Achieve a billable utilization rate of 70–80%.

In the first year :

About Urban Insight Urban Insight is a Los Angeles-based digital agency with over 30 team members. https :

Have a look at what our clients say about us :

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