Lounge Manager

Lounge Manager FastTrax Fort Myers

Position : Lounge Manager

Location : FastTrax Fort Myers, Florida

Reports To : Assistant General Manager (AGM) / General Manager

Position Overview :

The Lounge Manager at FastTrax Fort Myers is responsible for overseeing the daily operations of the venue's bar and lounge area, ensuring an exceptional guest experience, driving revenue, and maintaining high service standards. This role requires a dynamic leader with strong hospitality experience, a keen eye for detail, and the ability to manage a high-energy, entertainment-focused lounge environment.

Key Responsibilities :

Oversee all lounge operations, including bar service, staffing, inventory, and guest satisfaction.

Ensure a top-tier guest experience by maintaining high standards of service, ambiance, and cleanliness.

Lead, train, and mentor bartenders and servers to deliver outstanding customer service and meet company expectations.

Monitor and manage inventory levels, ordering supplies as needed while maintaining cost control.

Develop and implement promotions, drink specials, and events to drive revenue and enhance guest engagement.

Ensure compliance with all local and state alcohol laws and health regulations.

Handle guest inquiries, concerns, and special requests in a professional and efficient manner.

Work with the marketing team to promote lounge offerings and events.

Maintain financial oversight, including sales tracking, labor management, and cost efficiency.

Collaborate with other departments to integrate the lounge experience with overall venue operations.

Address and resolve any operational challenges to ensure seamless service.

Qualifications & Requirements :

Minimum of 2-4 years of experience in bar / lounge management or a similar hospitality role.

Strong leadership and team management skills.

In-depth knowledge of bar operations, cocktails, and mixology.

Excellent guest service, communication, and conflict resolution abilities.

Ability to manage costs, analyze sales reports, and optimize revenue opportunities.

Experience in a high-volume, entertainment-driven environment is a plus.

Must be able to work flexible hours, including nights, weekends, and holidays.

Must possess or be able to obtain all required food handling and alcohol service certifications.

Why Join FastTrax?

FastTrax Fort Myers is an exciting new entertainment destination, and the Lounge Manager will play a key role in shaping its nightlife experience. If you have a passion for hospitality, leadership, and creating unforgettable guest experiences, we want you on our team!