Leasing Specialist
The Leasing Specialist is responsible for driving the general marketing and leasing activity in a market. Reporting directly to the Senior Property Manager, this role is crucial to achieving occupancy goals, improving retention rates, and providing a high level of customer service to both prospective and current residents. The ideal candidate is sales-driven, detail-oriented, and excels in a fast-paced environment with a strong focus on resident satisfaction and efficient leasing operations. This position follows a hybrid work structure, with up to four days a week in the office depending on business needs.
Responsibilities Include But Are Not Limited To :
- Achieve and maintain a strong 7075% closing ratio through effective sales techniques and excellent customer service.
- Utilize strong phone communication skills to pre-lease homes to prospective residents.
- Set and meet monthly sales goals, occupancy targets, and retention metrics as defined by Bridge Homes management.
- Monitor market vacancy rates and take proactive steps to reduce marketing downtime.
- Collaborate with the team to set rental rates and concessions based on market conditions.
- Complete Competitive Market Analysis (CMAs) as needed.
- Write and update property descriptions and execute marketing strategies to promote listings.
- Support resident retention efforts including MTM (month-to-month) follow-ups, renewal follow-ups, move-in audits, and tenant communications.
- Assist the Senior Property Manager in collecting application documents and processing new applications.
- Perform consistent daily follow-ups with leads and document feedback in Rently.
- Support the maintenance team with monthly rent-ready inspections.
- Conduct move-in orientations and renewal inspections, delivering a high level of customer service.
- Ensure full compliance with Bridge Homes policies, Fair Housing, and all state and federal laws.
- Handle other duties and special projects as assigned.
What You Should Bring :
High school diploma or GED is required.Minimum of 24 years of residential leasing or sales experience, with a focus on single-family or multi-family properties.Strong sales and closing background with a demonstrated ability to meet leasing goals.Proficient with Microsoft Office, CRM systems, and leasing software tools such as Rently.Strong knowledge of Fair Housing laws and leasing best practices.Excellent written and verbal communication skills.Organized, self-motivated, and capable of managing multiple priorities in a fast-paced setting.Reliable transportation and a valid driver's license.Bilingual in Spanish is a plus.What We Offer :
Full insurance benefit suite including medical, dental, vision, critical illness, accident, short term disability, legal & identity theft, and pet insurance.Company paid life insurance (option to buy additional available) and long-term disability.Access to benefits concierge service.Access to mental health & well-being service.401K : Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. The employee must be at least 21 years of age and have worked for the Company for at least 60 days.Paid time off : Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.11 paid holidays per year.Following six (6) months of employment at the Company, you will be eligible per birth, adoption, or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.Tuition reimbursement : Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.
Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please email talentsupport@bridgeig.com.
Want to talk with someone about Bridge Culture?
At Bridge, we understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity.
Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team.
How it Works :
Culture Conversations are entirely voluntary. Feel free to opt in based on your comfort and curiosity. Choose Your Conversation Partner : We believe in the power of choice. Browse through our diverse group of staff members and select someone you'd like to have a conversation with. This ensures that you connect with someone whose experiences and insights align with your interests. No Impact on the Hiring Process : Your decision to participate or not in Culture Conversations has no bearing on the hiring process. We value your time and references.
Why Participate :
Personalized Connection : Connect with an employee who resonates with your professional interests.Inclusivity : Embrace diversity by choosing a conversation partner from various backgrounds and roles.