Talent.com
Remote Customer Service Representative

Remote Customer Service Representative

Conduent State & Local Solutions, Inc CareersWV, WV, US
1 day ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Customer Service Representative

$14.00 HR

We are currently NOT hiring in the following geographies, including but not limited to :

AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14 / hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer :

  • Work From Home

Full Time Employment  (40 hours / week)

  • Must have flexibility to work any of our 8-hour shift schedules during our business hours.
  • Business Hours : Monday – Sunday, 24 / 7
  • Competitive Pay : $14.00 starting on day one

  • Pay is $14 / hour which may be below your state's minimum wage.  Please take this into consideration when applying.
  • Shift differential :   $1.50 per hour for hours between 6PM- 6AM
  • Weekend Shift Differential :   $1.00 per hour (Sat and Sun, 6am-6pm)
  • Incentive Plan :   Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
  • Career Growth :   Opportunities to advance your career in a supportive, innovative environment.
  • Benefits :   Comprehensive benefit options and a great work environment that values your success.
  • What You’ll Do :

  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Support team operations during peak times or absences to help maintain seamless service.
  • What We’re Looking For :

  • A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
  • An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
  • A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies.
  • A focused multitasker who thrives in a structured, high-volume call center environment.
  • Required Qualifications :

  • Must be at least 18 years old and possess a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.
  • Compliance with camera requirements for meetings and training.
  • Internet Service : Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
  • Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
  • Equipment : The company will provide all necessary computer equipment
  • Internet Speed Test : Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download .
  • Working knowledge of computers and Windows applications.
  • Preferred Qualifications :

  • 1+ years of previous call center experience
  • #Remote44

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $14 per hour.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :    click here to access or download the form .  Complete the form and then email it as an attachment to  FTADAAA@conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .

    Create a job alert for this search

    Customer Service Representative Remote • WV, WV, US

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    FastSignsBeckley, WV, US
    Full-time
    Customer Service Representative.Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do ...Show moreLast updated: 30+ days ago
    Patient Service Representative

    Patient Service Representative

    ZOLL LifeVestBeckley, WV, US
    Full-time
    Quick Apply
    Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Remote Sales Representative

    Inbound Remote Sales Representative

    Liberty Mutual Insurance GroupCharleston, WV, US
    Remote
    Full-time
    Sales Representative, Inbound Remote.Determination and a persuasive personality.Qualities like these cannot be taught.But they can be sharpened, strengthened, and appropriately compensated when you...Show moreLast updated: 22 days ago
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsCharleston, West Virginia
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    Remote Customer Service agent- Insurance Agent wanted!

    Remote Customer Service agent- Insurance Agent wanted!

    The Gainey AgencyCharleston, WV, US
    Remote
    Full-time
    Quick Apply
    Join The Gainey Agency as a remote Customer Service / Insurance Agent.This 100% virtual position delivers client-focused service, identifies appropriate life insurance and related financial solutio...Show moreLast updated: 30+ days ago
    • Promoted
    PracticeLink | Director of Provider & Data Services

    PracticeLink | Director of Provider & Data Services

    PracticeLinkHinton, WV, US
    Full-time
    Director Of Provider & Data Services.Our culture is built on collaboration, commitment, and care; our values are based upon trust, respect, and mutual accountability. and our mission is to create, ...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionSummersville, WV, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeDaniels, WV, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulSaint Albans, WV, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    AmazonMaysel, WV
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 2 days ago
    • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc.Charleston, WV, United States
    Full-time
    We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAMatheny, California
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    Remote Sales Representative

    Remote Sales Representative

    Nicholas Keahi Ho AgencyCharleston, WV, US
    Remote
    Full-time +1
    Quick Apply
    We are actively seeking 3-5 motivated, goal-oriented and coachable individuals who want more in life, love to help people, make an IMPACT and see the fruits of their labor all while working remotel...Show moreLast updated: 14 days ago
    Customer Service Representative

    Customer Service Representative

    Poca Valley BankElkview, WV, USA
    Full-time
    Quick Apply
    Customer Service Representative.Poca Valley Bank is seeking a qualified customer service-oriented individual to fill full-time teller position. The right candidate will possess : .A professional demea...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    Kelly ServicesMaysel, WV
    Remote
    Full-time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarSummersville, WV, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech HealthcareCharleston, WV, US
    Full-time
    Customer Service Representative.We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.R...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sales Representative - Part Time - Work from Home

    Sales Representative - Part Time - Work from Home

    Vector MarketingSummersville, WV, US
    Remote
    Part-time +1
    Vector Marketing is currently running interviews for sales rep positions.Our sales reps sell Cutco products one on one with customers, emphasizing customer service. Interview now and start within th...Show moreLast updated: 10 hours ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsFoster, WV
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausPineville, West Virginia, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 14 hours ago