Facilities Coordinator

Facilities Coordinator

At SafeRide Health, we ensure transportation is never a barrier to care. As a Facilities Coordinator, you'll build and maintain proactive relationships with medical facilities and case managers, help onboard them to our tools, and keep communications running smoothly. You'll track facility trends, manage inbound / outbound outreach, and resolve day-to-day issues with professionalism and urgency so providers can focus on care and members can reliably get to their appointments.

Facility Engagement & Onboarding

• Identify key points of contact (POCs) at assigned facilities; maintain accurate roles and contact details.
• Follow a clear outreach cadence (e.g., weekly for priority facilities; monthly for others) to share updates, gather feedback, and strengthen partnerships.
• Onboard facility staff to SafeRide's Care Portal and related tools; provide refresher training and job aids as needed.

Communication & Issue Resolution

Data, Tools & Reporting

Partnership & Network Support

Compliance & Documentation

Required Qualifications

Preferred Qualifications

Benefits

SafeRide Summary

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to intelligently deliver cost-effective, on-demand transportation, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.

If you're ready to be an integral part of a team making a difference, SafeRide Health await.