Key Account Manager - Facilities Care Solutions

Job Description :

Key Account Manager - FCS

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a Key Account Manager, you will drive Food Service efforts in 3M Facilities Care Solutions (FCS) to profitably grow with major national brands such as Burger King, In-And-Out Burger and other Quick Service Restaurants (QSRs) by working closely with your teammates (Commercial Leadership, Marketing Professionals, Inside Sales Professionals, Outside Sales Professionals, and 3M Brokers) to target, and develop new value-added customer opportunities. This role may also include responsibility for an assigned group of 3M Food Brokers that represent 3M on a contract basis to the broader food service market.

As a Food Service KAM, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by :

• Lead change initiatives to achieve 3M Food Service strategic objectives in the QSR segment.
• Identify, develop, and convert growth opportunities to increase market share—independently and in partnership with distribution.
• Proactively present tailored solutions to Top 200 QSR chains and priority prospects.
• Own pipeline development and management with clear targets, stages, and conversion plans.
• Deliver customer development plans; provide best-in-class service; manage contract pricing and compliance.
• Conduct account planning, including customer insight gathering, price intelligence, and demand forecasting.
• Build and sustain executive-level relationships across procurement, marketing, EHS, and product development.
• Communicate prioritized initiatives and progress to assigned accounts on a regular cadence.
• Partner cross-functionally to align and secure resources for high-potential opportunities.
• Champion New Product Introduction (NPI) from concept through commercialization.
• Coordinate and facilitate end-user training to drive adoption and value realization.
• Align with buying groups and oversee purchasing contract activities.
• Represent 3M at industry events and trade shows, as needed.
• Potentially direct an assigned network of 3M Food Service brokers to ensure brand-consistent representation and performance.
• Contribute to continuous improvement of 3M Food Service’s market presence and go-to-market model.

Company Vehicle

This position may require driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications :

Additional qualifications that could help you succeed even further in this role include :

Work location :

Travel : May include up to 50% domestic

Relocation Assistance : Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.