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Clerk - Front Office | Bilingual - Southwest

Clerk - Front Office | Bilingual - Southwest

Legacy Community HealthHouston, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Benefits We Offer Outstanding Benefits :

  • Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

  • Join Us as a Driver of Healthy Change At Legacy Community Health, we are pioneering an approach that merges quality healthcare with community empowerment.
  • As a Bilingual Front Office Clerk in our Southwest Houston clinic, you will be a pivotal influence in creating a welcoming environment for our patients.
  • You are not just the first face they see or the first voice they hear; you are the ambassador of our mission to provide premier healthcare for everyone, regardless of their circumstances.
  • Your Role in Our Community Our roots, which began as the Montrose Clinic in 1981, reflect our commitment to healthcare innovation and community involvement.
  • Today, with over 50 clinics including those in Houston, Baytown, Beaumont, and Deer Park, Legacy offers extensive services such as adult primary care, HIV / AIDS care, pediatrics, and a rich array of behavioral health services.
  • Your role as a Front Office Clerk reinforces this history of caring, shaping patients' first impressions, and bolstering the long-term patient-provider relationship.
  • Be part of this journey, as we amalgamate healthcare quality with impactful community services.
  • Key Responsibilities Serve as the initial point of contact for patients, both over the phone and in person, embodying Legacy's values of compassionate care.
  • Actively contribute to creating a positive and welcoming atmosphere that encourages patients to feel valued and respected.
  • Collaborate closely with medical and administrative teams to streamline patient check-in and appointment scheduling processes.
  • Maintain orderly and efficient front-desk operations and safeguard confidential patient information.
  • Utilize Electronic Medical Records (EMR) proficiently to update and manage patient records accurately.
  • Engage in continuous professional development opportunities to enhance service delivery and personal growth.
  • Required Qualifications High school diploma or equivalent.
  • Fluency in both English and Spanish is required to serve our diverse community.
  • Demonstrate outstanding communication skills and a professional demeanor.
  • Proven ability to multi-task within a dynamic, fast-paced environment.
  • Experienced in using Electronic Medical Records and other digital platforms relevant to healthcare settings.
  • Previous experience working in a healthcare environment is required.
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • Core Employee Expectations At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

    • Apply today in less than 3 minutes using your phone, tablet, or computer!

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