Quality Manager

Overview

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Quality Manager responsibilities include ensuring ongoing customer quality standards are met on shipped product and leading quality initiatives across the facility.

Responsibilities

• Identify, measure, maintain and communicate key customer satisfaction measurements (OTIF, DI, Response Time, etc.).
• Ensure ongoing compliance to the established systems.
• Assist the plant manager with issues regarding quality investigation or quality reporting.
• Coordinate timely, formal preventive action responses to customer complaints.
• Serve as a customer liaison where appropriate.
• Manage the daily activity of the quality staff (lead persons, auditors, lab personnel, clerical positions).
• Work with Corporate Quality on developing and implementing standardized processes.
• Establish and maintain Statistical Process Control as a working tool within the facility.
• Train plant personnel in quality processes and standards.
• As the functioning ISO facility representative (where appropriate) develop, implement and maintain the ISO-conforming Quality and Documentation System.
• Maintain certification programs for the plant and personnel.

Compliance

Other Duties

Requirements

Key Competencies

About Us

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Our mission is to help our customers achieve better sustainability with their packaging. We provide opportunities for growth and development, solving important problems with a diverse, forward-looking team.

Join us to help make a difference at Mauser Packaging Solutions.

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