Per Diem Patient Services Representative, Orthopedics Sports Medicine-Greenfield
Cooley Dickinson Health CareWest Hatfield, MAJob Description
Description
About Us
With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!
Our Team
Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice’s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.
We are located at 329 Conway Street, Greenfield, MA 01301.
Role Overview
We are seeking a Per diem Patient Services Representative (PSR) to support the practice onsite on Mondays and Fridays from 8 : 30am-5 : 50pm. While this role will primarily be at our Greenfield location, there is possibility to cover at our two other sites in West Hatfield (4 West Street West Hatfield, MA 01088) and Amherst (170 University Dr Amherst, MA 01003).
The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception / administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
Qualifications
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you.
- High school diploma or equivalent required
- Familiarity with insurance payers preferred
- Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
- Demonstrated knowledge of medical terminology preferred
- Bilingual Spanish / English preferred