Patient Services Associate | 36 hours per week | Behavioral Health

Patient Care Associate

Provides basic patient care under the direction of a licensed nurse. Performs a variety of clerical functions and tasks related to department specific needs. Provides high quality care to the following patient populations : Surgical, Geriatric, Medical / Surgical, Adult, Pediatric, Obstetric, Telemetry and Psychiatric. Duties are included but are not limited to those below for specified units.

What You Will Do :

• Answer patients' call lights in a timely manner and addresses request or reports to co-worker to fulfill the request.
• Answer telephones, and direct calls to appropriate staff.
• Maintain clean patient rooms and changes linens, as appropriate.
• Deliver messages, documents, and specimens.
• Observe patients' conditions, measuring and recording intake and output and vital signs, and report changes to professional staff.
• Maintain inventory of supplies based on unit routine.
• Proactively monitor patients for safety and communicate to licensed nurse the need for any monitoring devices (alarms).
• Consistently use patient safety devices.
• Document activities performed in the medical record in an accurate and timely manner.
• Greet visitors and callers to ascertain purpose of visit or call, and direct them to appropriate staff.
• Facilitate admissions, discharges and transfers in collaboration with other staff.
• Assemble, clean sheet, and tear down medical records.
• Operate office equipment such as : nurse call, fax, scanners, photocopier, computer system, telephone system, telemetry.
• Accurate and timely order entry.
• Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
• Perform quality checks on equipment, i.e., crash cart, transport monitor.
• Regular and reliable attendance.
• Performs accurate patient registration and verifies patient information.
• Tracks and records unit census.

Qualifications :

Benefits :

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.