Office Worker / Customer Service

Job Description

Job Description

We are looking for an Office Worker to perform various customer service and administrative tasks to support our offices. You will undertake a variety of activities in the office ranging from running the customer service area (Western Union, Lottery, Bill Payment, etc.) to basic monetary reports.

An effective Office Worker has the ability to work diligently to help maintain smooth office operations. You must be reliable and hardworking with great communication skills. The ideal candidate will also be familiar with office equipment and procedures.

Responsibilities include :

• Effectively and efficiently provide excellent customer service. Most of an Office Worker's time will be spent at the customer service counter to help check out guests, do Western Union transactions and Bill Payments, sell lottery and money orders, or provide refunds.
• Answer the phone to take messages or redirect calls to appropriate colleagues
• Utilize office appliances such as photocopier, printers, etc., and computers for word processing, spreadsheet creation, etc.
• Undertake basic bookkeeping tasks such as verifying money, reconciling tills, and preparing deposits.
• Perform other office duties as assigned by the Store Manager or Office Manager
• Office Workers are additionally responsible for the front-end operation in the absence of the Front-End Manager.

This position is part-time or full-time with comparable pay. You must be able to work nights and weekends.