Crane Inspection and Deliveries Manager

Job Description

We are hiring for a Crane Inspection and Deliveries Manager.

Key Responsibilities

• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures in compliance with legal regulations.
• Oversee and manage all activities within Crane Inspections & Deliveries, ensuring the department operates at peak efficiency with customer satisfaction as the top priority.
• Maintain high performance levels for inspection and delivery processes; identify and implement improvement opportunities.
• Ensure systems, procedures, and methodologies are in place to support outstanding delivery experiences.
• Recommend methods of improvement and ensure timely implementation for service delivery upgrades.
• Train, coach, and manage the Inspections & Deliveries team to resolve daily operational issues and achieve both short- and long-term performance goals.
• Take accountability for inspection and delivery performance, meeting customer expectations, and driving future demand.
• Manage critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.
• Analyze internal and third-party processes; create strategies for inspection and delivery optimization.
• Review and prepare workflow, staffing, equipment layout, and space requirements while ensuring productivity, quality, and customer service standards.
• Maintain and review operational records and reports to manage operations effectively.
• Provide accurate and regular performance reports to management regarding inspections and deliveries.
• Plan and manage training programs to build team skills and enhance performance.
• Conduct hiring, performance evaluations, and disciplinary actions in collaboration with the HR department.
• Maintain high ethical standards in the workplace and ensure a safe, organized, and clean working environment.
• Promote professional growth by encouraging continuous improvement for self, staff, and the department.
• Communicate effectively with managers, staff, and external contacts.
• Report irregular issues to the appropriate management level and recommend solutions.
• Comply with all company policies and procedures.