Customer Support Specialist | Booking Hotels & Cruises

Job Title : Customer Service | Booking Hotels & Cruises

Company :  Evermore Travel LLC

Job Type : Flexible Schedule | Remote Work

About Us : Evermore Travel is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.

Position Overview : We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.

Key Responsibilities :

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Requirements :

What We Offer :