Principal Experience Designer (Hybrid)

Job Description

Our client, a world leader in biotechnology, is looking for a  “Principal Experience Designer” based out of South San Francisco, CA (Hybrid).

Job Duration :  Long Term Contract (Possibility Of Extension)

Pay Rat : $95 - $100 / hr on W2

Company Benefits : Medical, Dental, Vision, Paid Sick leave, 401K

Summary :

Client’s Digital Experience team is redefining how patients and customers engage with healthcare through AI-driven innovation, omnichannel strategy, and human-centered design. We are seeking a Principal Experience Designer to lead UX / UI and customer experience strategy across high-impact digital products. This role is both strategic and hands-on—shaping product vision, elevating design standards, and mentoring the next generation of designers.

Responsibilities :

• Drive the UX / UI and CX design strategy for key digital products within the CX Suite.
• Translate user needs and business priorities into intuitive, high-performing digital experiences.
• Lead design vision, standards, experimentation, and innovation workstreams.
• Collaborate with cross-functional partners (Engineering, Analytics, Business Product Owners) to build aligned product roadmaps.
• Present and evangelize UX / CX strategy with senior leaders and stakeholders.
• Define user needs, prioritize features, and set measurable experience KPIs.
• Oversee end-to-end design execution—from research through delivery.
• Mentor junior designers and cultivate a culture of design excellence.
• Ensure compliance with healthcare regulations in partnership with Legal, Privacy & Compliance teams.

Qualifications :

If interested, please send us your updated resume at

hr@dawarconsulting.com / akansha@dawarconsulting.com

Requirements

UX, CX, healthcare, AI, pharmaceutical