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Shipping Associate
Shipping AssociateRural King • Jasper, AL, US
Shipping Associate

Shipping Associate

Rural King • Jasper, AL, US
4 days ago
Job type
  • Full-time
Job description

Shipping Associate

The purpose of the Shipping Associate is to manage the daily operations of e-commerce orders at the store location. Primary responsibilities encompass retrieving customer orders and efficiently packing and shipping them within specified timeframes.

Responsibilities include :

  • Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
  • Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
  • Develop a comprehensive understanding of all products and remain informed about the latest special offers.
  • Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
  • Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
  • Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
  • Assist with receiving activities during periods of low order activity.
  • Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Operate company handhelds, forklift, pallet jack, ladder, and other retail equipment.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Essential qualities for success include :

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
  • Experience in managing multiple tasks and maintain a proactive and results-driven approach.
  • Ability to prioritize activities based on urgency and importance, adapting schedules, and plans as necessary.
  • Proven track record of consistently producing error-free work and meeting quality standards.
  • Ability to work independently without supervision.
  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit.

    • Physical requirements include :

  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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    Shipping Associate • Jasper, AL, US