COO Jupiter, Florida

COO

Are you a master of operational clarity, driven by scaling fast-growing organizations and building systems that actually work? Do you have the strategic acumen to turn vision into structure translating chaos into scalable systems that fuel growth and long-term success? Is your leadership style rooted in transparency, accountability, and the ability to zoom in on detail while seeing the big picture? Are you ready to empower department leaders, unify cross-functional teams, and steer a high-volume, multi-state law firm into its next chapter of expansion? Final question : When faced with a challenge, do you get excited or run away?

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At Keller Swan Injury Attorneys, a dynamic legal powerhouse formed from the merger of KMW Legal and Swan Law in 2024, we are dedicated to providing exceptional legal services across multiple states, including Arizona, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Tennessee. Our firm specializes in Personal Injury, Property Damage, Workers' Compensation, Wrongful Death, and Criminal Defense, with a mission to combine legal expertise with compassion, making a positive impact in the lives of our clients.

Now scaling toward $10M+, Keller Swan Injury Attorneys is seeking a seasoned, growth-oriented Chief Operating Officer (COO) to help define what comes next. This isn't a role for a caretakerit's a game-changing leadership position for a high-level strategist who can bring clarity to chaos, support department heads, and architect the internal systems needed to sustain profitability and expansion. Reporting directly to the CEO, the COO will guide and unify all operational teamsincluding Pre-Litigation, Litigation, HR, Finance, Admin, and Marketingto ensure alignment, accountability, and organizational excellence.

As COO, you'll be the firm's integrator, weaving together departments into a cohesive, high-performing machine. You'll take ownership of existing KPIs, refine performance dashboards, implement individual accountability systems, and strengthen the infrastructure needed to support 200+ new cases per month across multiple states. Your expertise in operations, finance, and HR will directly influence the firm's margins, efficiency, and trajectorymaking this role pivotal to Keller Swan's continued success.

What you'll do :

• Strategic Growth Leadership : Step in as the high-level strategist the firm has long needed bringing clarity to complexity, turning operational chaos into alignment, and driving Keller Swan into its next stage of growth. Drive the firm's growth, taking full ownership of scaling infrastructure, identifying gaps, and leading the charge toward operational excellence and revenue expansion.
• Cross-Functional Leadership : Lead and oversee all operational teams, ensuring smooth alignment across the organization. Act as the operational right hand to the CEO, driving collaboration, accountability, and firm-wide cohesion.
• Process Improvement : Drive continuous improvement across all operational processes, identifying inefficiencies, clearing bottlenecks, and strengthening collaboration to support scalable growth.
• Organizational Scaling : Design and implement the systems, structures, and workflows needed to support growing case volume and multi-state expansion, setting the firm up for sustainable, long-term success.
• KPI Development & Accountability : Take ownership of the firm's performance framework, enhancing existing KPIs and driving new initiatives like individual accountability metrics to fuel growth, efficiency, and excellence.
• Financial Oversight : Own firm-wide profitability and revenue growth, building on existing case capacity models, revenue projections, and financial systems. Success in this role is measured by the firm's revenue growth and improved profit margins.
• HR Strategy : Oversee and guide the firm's high-level HR strategy, including benefits, retirement plans, team development, and organizational culture initiatives.
• Risk & Compliance Management : Oversee all commercial, liability, and malpractice insurance renewals, while ensuring operational compliance with legal, regulatory, and industry standards as the firm scales.
• Culture Building : Reinforce Keller Swan's culture of collaboration, transparency, and high performance across remote and in-office teams.

What we're looking for :

Why you should work here :

Additional perks :

At Keller Swan Injury Attorneys, this role isn't just about managing departmentsit's about scaling an entire firm. Your impact will be felt in every client case, every new hire, and every dollar earned or saved. If you're ready to take a high-performing firm to its next level, and build something that lasts, this is your moment.

Join usand help write the next chapter of Keller Swan's success story.