Personal Banker - Moneyline Contact Center

Description

MidFirst Bank is seeking energetic individuals with excellent communication skills who enjoy helping others in a team-oriented, contact center environment. Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.

Full Time- OKC -

• Onsite

Required shift : Full Time position - Onsite position / Shift Hours 10am to 7pm and 12pm to 9pm (M-F)

Individuals are required to work rotating weekends which include Saturday and Sunday.

$5.00 / Shift differentials are available for certain hours :

Monday through Friday from 6pm - 9pm p.m.

Saturday's from 1pm to 6pm and Sunday from 12p to 4p.

Position Requirements :

Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.

Previous experience in a customer service or call-center environment is preferred.

Preferred Skills :

Some of the many reasons to join our team include :

Qualifications

Education High School (required)

Experience Bilingual Skills - English & Spanish (preferred)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.