Training Coordinator

GENERAL SUMMARY :

Under direction, facilitates, evaluates, and develops clinical training that assists in the Macomb County Community Mental Health (MCCMH) system's workforce development. Oversees the design and delivery of training, competency testing, and live training components. Contributes to the creation of training content, manages the Learning Management System (LMS), and maintains compliance with MDHHS, MCCMH, and provider requirements. Tracks, analyzes, and shares training data while coordinating multiple training initiatives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Identifies multi-level staff training needs and assists in staff development, planning, agency goal setting, and quality improvement.

Researches and recommends program training modules and curriculum development for professional staff training.

Facilitates the delivery of Michigan Department of Health and Human Services (MDHHS) required assessments including but not limited to : Devereux Early Childhood Assessment (DECA), Michigan Child and Adolescent Needs and Strengths (MichiCANS), Level of Care Utilization System (LOCUS), and other assigned training.

Facilitates the delivery of didactic Clinical Person-Centered Planning training that provides case holders with guidance on how to develop Individualized Plans of Services.

Collaborates and coordinates with team members to plan and execute the development of future clinical, substance use disorder, integrated health, and care delivery training.

Participates and contributes to various work groups and committees.

Updates training materials based on current information and published research, including curricula within the Learning Management System (LMS).

Completes various administrative functions, including but not limited to registration, recording attendance, creating certificates of completion, monitoring virtual training attendance and maintaining training records.

Manages Continuing Education applications and collaborates with topic experts to provide current Evidence-Based Practices.

Applies adult learning principles to different education levels.

Responsible for the development and implementation of user accounts within the LMS.

Develops and establishes LMS hierarchy for directly operated program team members as well as contracted network operation providers within the LMS by executing established coding procedures.

Develops and maintains learning paths for LMS users based on Medicaid Provider Qualifications, Accreditation body standards, Requirements within awarded grants, State Training Guidelines, and applicable policies and procedures.

Provides support daily LMS users to identify and resolve data entry point errors in a timely manner.

Provide training and ongoing assistance to staff as it relates to the Learning Management System.

Coordinates and collaborates with LMS vendor to identify available resources offered within the Learning Management System to further MCCMH training plan.

Coordinates and assists in generation and sharing of data derived from the LMS for monitoring and auditing of training compliance for directly operated and contracted network team members.

Facilitates and assists in the delivery of classroom, virtual and webinar training events to various system service providers, including attendance monitoring.

Creates and publishes SCORM, CMI5, xAPI and AICC trainings that work with the LMS and furthers MCCMH's data reporting capabilities.

Assist in scheduling and publicizing trainings.

Assist in maintaining records of all trainings for compliance and contract adherence, and communicating pertinent information to service providers for credentialing and privileging.

Operates an automobile to perform assigned job functions.

Performs related duties as assigned.

QUALIFICATIONS :

Required Education and Experience

• Master's degree from an accredited college or university in Social Work, Psychology, Counseling, or a directly related mental health field
• Two (2) years of experience writing Individualized Plans of Services that demonstrate medical necessity
• Two (2) years of previous behavioral mental health experience
• Two (2) years of experience in the development and facilitation of training.
• One (1) year of experience using an Electronic Learning Management Systems or professional staff development tracking

Preferred Education and Experience

Required Licenses or Certifications

Preferred Licenses or Certifications

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES :

Knowledge of :

Skill in :

Ability to : Collaborative :

Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives

Accountable :

Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily

Respectful :

Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and / or interactions to, about and / or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership