Telecommunications Manager

Introduction

Looking for a rewarding career in the fast-paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with ‘best in class IT companies’ offering our employees experience operating with some of the most talented in their field. In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale. To learn more visit DTI’s Website at DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Summary Statement

The principal responsibilities include overall strategic, technical management, and expansion of the State Network Team. This team focuses on providing, maintaining, and protecting all connectivity for the State of Delaware, partner agencies, and K-12 networks, covering circuits, LAN, WAN, routing, switching, and wireless infrastructure. The role promotes leading‑edge thinking and develops innovative, strategic solutions aligned with government practices. This manager inspires and motivates staff by being a catalyst for creative problem‑solving, solution generation, implementation, and teamwork. This senior level manager is responsible for the full life cycle of enterprise‑wide network connectivity solutions, including circuits, LAN, WAN, routing, switching, and wireless. The candidate will lead the design and implementation of technical solutions and systems to develop and meet long‑range goals and objectives. The selected individual must have proven experience in extremely technical and critical environments, balancing performance and functionality with the essential requirements for reliability and security. The selected individual will have high expectations of accomplishment and extraordinary strategic business and industry knowledge, ambition, talent, and people skills.

Selective Requirement

Candidate must possess a minimum of five years’ experience with network infrastructure and services, including routing and switching devices, WAN, wireless access points, and / or circuit management and provisioning.

Preferred Qualification

Bachelor’s Degree preferred, with emphasis in Computer Science, Information Systems, Telecommunications, Security Operations or a related field.

Possess a minimum of one year of technical manager experience, experience with developing standards and processes as well as hardware / software lifecycle experience.

Job Requirements

Possess a minimum of five years of senior‑level technical experience in telecommunications technology including enterprise networks, security and enterprise infrastructure.

Possess a minimum of 3 years’ experience in a leadership role which includes attracting, developing and retaining talented staff who deliver results.

Possess a minimum of 3 years of experience working with customers, key partners and leading cross‑functional team.

Possess a minimum of 5 years of experience with LAN / WAN / Telephony fundamentals, including knowledge of Network Operating System functions and Information Security issues, data, security including systems, policies and risk.

Possess strong communication (verbal and written) and presentation skills, including the ability to communicate effectively with technicians, customers, other IT managers and senior IT management.

Conditions of Hire

Criminal background check : A satisfactory fingerprint‑based criminal background check administered by the Delaware State Police is required as a Condition of Hire. All applicants must be legally authorized to work in the United States. DTI participates in the Federal E‑Verify system where we will provide the federal government with each Executive Branch new hires Form I‑9 information to confirm that you are authorized to work in the U.S. For more information visit our. DTI does not provide employment‑based sponsorship.

Benefits

Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending, Long & Short Term Disability Insurance, Group Universal Life Insurance, Health Management Programs.

21 paid vacation days, 15 paid sick days, 13 paid holidays, up to 12 weeks paid Parental Leave.

Tuition reimbursement up to $4,000 annually.

State funded learning opportunities, mentor programs and professional development opportunities.

Employee Assistance Program : Access to support services such as Professional Counseling Services, Legal Services, Financial Services.

Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the comprehensive benefit package please visit our website.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application online, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at.

Accommodations

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Selection Plan

Ongoing Application Review

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