On-Site Customer Service

Customer Service

Cardinal Staffing Services is hiring for Customer Service in Northwood, OH. Working onsite in an industrial metal and plastic sales company that is looking to expand their team! Position Responsibilities :

• Assisting customer in using our website to place orders or find pricing information
• Answering questions regarding order status, delivery, or questions about materials we offer
• Answering phone and fax inquiries for quotes
• Managing 3-4 online chats with customers
• Entering orders using our internal entry system
• Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
• Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources

This position will require candidates to have 2-5 years of customer service and manager experience, know MS Office applications, and have knowledge of the metals distribution industry. You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude. Cardinal Staffing Services is invested in their team members! All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available. You can work from 11 : 00 am 8 : 00 pm.

About Cardinal Staffing At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, SureStaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). We understand that finding the right job is about more than just a paycheck it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits youll enjoy when you partner with us :

Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Lets get started today! #IND1