Certified Pharmacy Technician Advocate

A company is looking for a Member Advocate.

Key Responsibilities

Serve as the primary source of information for members, pharmacies, and physicians through various communication channels

Resolve inquiries and issues related to claims processing and eligibility while documenting engagement outcomes

Collaborate with other departments to enhance the overall experience for members, physicians, and pharmacies

Required Qualifications

Active Certified Pharmacy Technician (CPhT) certification is encouraged but not required

Minimum of 1 year of customer service experience

Strong proficiency in Microsoft Office products

Willingness to obtain pharmacy technician certification within one year of hire

Spanish speaking abilities are highly valued for this role