Club Center and Hotel Front Desk Attendant

First Gold Gaming ResortSpearfish, SD, US

30+ days ago

Job type

Full-time

Job description

Job Description

Club Center and Hotel Front Desk AttendantJob Description

First Gold Gaming Resort in Spearfish, SD is seeking a Club Center and Hotel Front Desk Attendant to join our team. The ideal candidate will be responsible for providing exceptional customer service to guests and members at both the Club Center and Hotel Front Desk.

Responsibilities :

Greet guests and members in a friendly and professional manner
Assist with check-ins and check-outs at the Hotel Front Desk
Answer incoming calls and respond to guest inquiries
Assist with reservations and booking arrangements
Keep the Club Center and Front Desk area clean and organized
Provide information on resort amenities and activities
Handle cash and credit card transactions accurately
Assist with resolving guest complaints or issues
Work collaboratively with other team members to ensure a positive guest experience

Requirements :

Previous customer service experience

Strong communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Attention to detail and problem-solving skills

Ability to work in a fast-paced environment

Knowledge of hotel reservation systems is a plus

Availability to work evenings, weekends, and holidays as needed

About Us

First Gold Gaming Resort is a premier destination for gaming, entertainment, and relaxation in Spearfish, South Dakota. Our resort offers a variety of amenities including a casino, hotel, restaurant, and spa. Whether guests are looking to enjoy a night of gaming, relax by the pool, or indulge in a delicious meal, First Gold Gaming Resort has something for everyone. Our dedicated team is committed to providing exceptional service and creating memorable experiences for all our guests. Come join us and be a part of our growing team!

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Hotel Front Desk • Spearfish, SD, US