Morgan Properties, LP is hiring : Assistant Community Manager in Town of Penfield

Penbrooke, 351 Penbroke Dr, Penfield, New York, United States of America

Overview

ASSISTANT COMMUNITY MANAGER

Are you a customer service champion , an organized problem-solver , and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites.

This role is perfect for someone with a strong service mindset, a sharp eye for detail, and the ability to juggle responsibilities while keeping a smile.

What You’ll Do

Be the friendly face and main point of contact for residents and visitors.

Respond to resident needs with empathy and professionalism.

Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.

Support move-ins and move-outs, creating a seamless experience.

Escalate resident concerns as needed to leadership.

Community Operations

Walk the property and flag any maintenance or curb appeal issues.

Assist in planning and executing resident events.

Help ensure safety standards and community policies are followed.

Administrative Support

Keep resident records accurate and up to date.

Assist in preparing community reports.

Support day-to-day admin tasks as assigned.

What You Bring

2+ years of experience in customer service or a related field.

Excellent communication and interpersonal skills.

Ability to problem-solve and stay organized in a fast-paced environment.

A valid driver’s license and the willingness to drive between communities if needed.

Benefits That Make a Difference

• 20% Apartment Rental Discount
• Excellent Pay : $23.00 - $26.00 / hour
• Renewal Commissions
• Education / Tuition Reimbursement
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Long and Short-Term Disability Coverage
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
• Employee Assistance Program (EAP)
• Additional Employee Discounts Available

Note : If you are hired at Morgan Properties, compensation is based on factors such as geographic location, skills, education, and / or experience which may result in total compensation outside of this range.

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