RN Clinical Supervisor

Position Summary

The RN Clinical Supervisor plays a key leadership role in ensuring safe, high-quality, and patient-centered care in an outpatient physician practice. Reporting to the Department Administrator, this position oversees daily clinical operations and supervises all clinical support staff, including medical assistants and fluoroscopy technologists. The RN Clinical Supervisor fosters a culture of collaboration, safety, and excellence in care delivery while ensuring regulatory compliance and efficient workflows.

This role includes direct patient care, clinical procedure support, and staff leadership responsibilities. The RN Clinical Supervisor serves as a liaison between physicians, staff, and patients, promoting continuity of care and a positive patient experience across the practice.

Responsibilities

Clinical Leadership & Supervision

• Supervise, mentor, and evaluate clinical support staff, including scheduling and daily assignments, to ensure adequate coverage and smooth clinic operations.
• Support recruitment, onboarding, and ongoing training of clinical staff.
• Foster a collaborative, team-based environment that emphasizes patient safety, professional growth, and continuous improvement.
• Cover for the Practice Supervisor/Manager when needed.

Patient Care & Clinical Support

• Perform patient assessments, triage, and coordination of care in collaboration with physicians and other healthcare professionals.
• Assist physicians with interventional procedures (e.g., fluoroscopically guided injections, botulinum toxin injections, and joint injections), including preparation, patient positioning, intra-procedure support, and post-procedure care.
• Educate patients and families on disease processes, diagnostic testing, pre and post-procedure instructions, medication use, and rehabilitative care.
• Coordinate diagnostic testing, laboratory services, and ancillary care as ordered by physicians.
• Review results and clinical information, communicate relevant updates to providers, and support the development of care plans in collaboration with the physician team.
• Respond promptly to patient inquiries regarding medications, rehabilitation equipment, follow-up care, and other patient concerns as they arise.

Quality, Compliance & Safety

• Maintain medication inventory, crash cart readiness, and quality assurance logs.
• Ensure compliance with infection prevention, radiation safety, and regulatory requirements (OSHA, HIPAA, Joint Commission, and institutional policies).
• Participate in emergency preparedness drills and patient safety activities.
• Support the development, review, and implementation of policies, protocols, and standard operating procedures for the Department of Rehabilitation and Regenerative Medicine.

Operational & Administrative

• Oversee daily outpatient clinic operations to ensure a high-quality, patient-focused environment.
• Monitor and assist with medication authorization processes, including providing clinical information as needed.
• Complete patient history and disability forms; process prescriptions under physician direction in accordance with state regulations.
• Collaborate with leadership on special projects, performance improvement initiatives, and workflow optimization.

Minimum Qualifications

• Bachelor’s degree or equivalent in education, training, and/or experience, plus four years of related experience.
• Current New York State RN license (or eligible).
• Excellent communication, organizational, and problem-solving abilities.

Preferred Qualifications

• Bachelor’s degree in nursing (BSN), Master of Science in Nursing (MSN), or related field, may be considered in lieu of experience.
• Minimum of 4 years of clinical nursing experience, with at least 2 years in an outpatient or ambulatory care setting.
• BLS Certification (or eligible).
• Previous experience in physiatry, rehabilitation medicine, pain management, or interventional spine procedures.
• Supervisory or management experience in an outpatient physician practice.
• Demonstrated experience in staff supervision or team leadership within a healthcare environment.
• Strong clinical assessment, triage, and patient education skills.
• National specialty certification (e.g., Ambulatory Care Nursing Certification (RN-BC), Certified Rehabilitation Registered Nurse (CRRN), or similar).
• Advanced Cardiac Life Support (ACLS) certification.
• Experience with medication authorization processes and regulatory compliance (HIPAA, OSHA, Joint Commission).
• Proficiency with electronic medical records (EMR) and clinical scheduling systems.
• Proficiency in Spanish (spoken and written) is highly preferred.