Program Manager

Job Description

Job Description

Program Manager

Families & Youth Innovations Plus (FYI+)

Position : Full-Time; MA / MS

Salary : $60,000 - $72,600 annually (3 levels based on experience and education)

Reports To : Aralis Chacon, Director of Operations

Department : Family Resource Center

Job Summary

The Program Manager will oversee, support, direct, and manage multiple supervisors responsible for the agency's diverse services, contracts, programs, projects, and initiatives that have been assigned to their division. This includes management of budgets, execution of assigned contracts, innovative and strategic efforts aimed at developing and expanding our current capacities and practices, as well as, exploring and securing pathways for further expansion and development of new projects and contracts. This division and position provides affirming services to a variety of individuals 10 - 25, including system involved, BIPOC, LGBTQ+, and trauma-impacted individuals and families.

What You'll Do :

• Oversee budget and revenue management of assigned contracts in partnership with our agency's business and finances teams
• Establish, manage, and expand referral systems and pathways for program participants to engage in our services
• Ensure the fidelity and quality of person-centered, trauma-informed, and data / evidence informed practices being delivered throughout assigned projects and programs, to include the highest quality level of participant engagement and service delivery.
• Oversee the outcomes and effectiveness of the contract activities. If needed, modify and adapt program operation in accordance with contractual requirements to meet optimal performance outcomes in partnership with contract managers
• Ensure the timeliness of all contract and agency required reports, data entry, and other deliverables
• Ensure that client records, documentation and billing is timely submitted, accurate and maintained according to agency and contract standards
• Ensure that subordinate staff receive orientation to the agency and program, receive on-going training, as needed, and are provided the knowledge and skills to successfully accomplish position responsibilities
• Assist in research, writing and defending proposals for program funding and expansion of services, including grant writing efforts, etc.
• Participate in agency-wide after hours crisis on-call services unless otherwise exempted
• Operate in both traditional and non-traditional work / office hours

What You Need :

Compensation & Benefits :