Construction Administration Manager

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Being part of the Dutch Family

You are adaptable, a servant leader, and community-minded. You view yourself as an unfinished product on the constant pursuit of personal and professional development. We rely on our people to uphold our core values of speed, quality, and service to protect our culture and ensure our growth remains limitless!

Dutch Bros mission statement

We are a fun-loving, mind-blowing company that makes a massive difference one cup at a time.

Who we are

Dutch Bros puts people first in everything we do. Joining our team gives you the opportunity to build a compelling future while making a massive difference in the lives of our customers and communities.

We love people and we love OUR people! Here’s what we offer

Here at Dutch Bros, we want our employees to feel valued, and we recognize there's more to value than a salary. The following benefits and perks were hand-picked to cater to our diverse employee base :

Medical / Dental / Vision / Short Term Disability / Life insurances

Paid Sick Days

401(k) plan with employer match after one year of employment

Education Benefit Program

Vacation / Floating Holidays / Paid Time Off

Paid Parental Leave

Flexible Schedule

Paid Volunteer Days

Various employee discounts

Office perks, such as hi-lo desks, snacks provided daily, casual dress code, and an in-house coffee bar with a dedicated Broista

Position Overview

The Construction Administration Manager is the point person for the VP of Design & Construction and a resource for the Directors of Construction for all matters related to the internal operations of the Construction Department. This position oversees and provides direction to the Project Coordinators.

Job Qualifications

A minimum of 2 years of experience in Construction Project Management, required

BA / BS in a related field, or 4 additional years of relevant experience, required

Demonstrated knowledge, expertise, and capabilities to guide supervisors and project coordinators in their day-to-day duties

Knowledge of office management responsibilities, systems, and procedures

Proficient in MS Office and project management software (Lucernex preferred)

Knowledge of accounting, data, and administrative management practices and procedures and understanding of accounting software to support construction billing

Knowledge of human resources management practices and procedures

Knowledge of business and management principles

Computer skills and knowledge of office software packages as necessary

Presentation development experience (PowerPoint, Agenda creation, etc.) preferred

Location Requirement :

This position is located in Phoenix, AZ, and is required to be in office 4 days a week. This position will support employees across three different time zones

Key Result Areas

Manage and ensure that the Construction team is successfully executing department and team goals, and stay in constant connection with the VP of Design and Construction :

Manage access to each employee's email during vacations, absences, or emergency situations that require an immediate response

Perform periodic reviews and analyses of development projects, costs, and timelines with the VP of Design and Construction

Assist with the recruiting of staff for the office and provide orientation and training to new employees

Ensure the top performance of office staff by providing adequate coaching and guidance.

Evaluate and manage staff performance, and conduct reviews alongside leadership in determining outcomes

Act as the primary trainer for new Directors, Construction Managers, and Project Coordinator Team members (to develop their knowledge of processes and computer software

Act as the escalation point for the Project Coordinator Team

Monitor, develop, and utilize the construction project management software (Lucernex) to design and run reports that will provide information to the VP, Directors, and other departments as needed

Job description development and oversight of office staff roles

Maintain relationships with vendors and other company departments to ensure all tasks and duties are fulfilled :

Act as the liaison between DB departments to ensure strong communication and continual cross-functional support

Maintain relationships with vendors and service providers, ensuring that all invoices are paid on time and any discrepancies are escalated as necessary

Lead admin function of weekly update calls

Work with internal and external audit teams to test and confirm department is in compliance with projects have required audit support

Collaborate and strategize with the Accounting Dept to adjust the Construction Department billing process and documentation based upon changes to law or audit requirements

Ensure invoices are uploaded to ERP within 48 hours of receipt

Manages office services by ensuring operations and procedures are organized, correspondences and controlled, filing systems are designed, and all clerical functions are properly assigned and monitored :

Set precise goals and objectives based upon the leadership’s strategic planning process

Assist the department leadership team with the new vendor and General Contractor vetting

Create direction for the team and implement strategy through communication that includes a plan of action, clear expectations, and accountability

Identify concerns and resolve time-sensitive challenges that arise, through the use of creativity and innovation finding new solutions to complex issues

Perform weekly and biweekly project audits for missing information (utilized by other departments) and update the projects accordingly

Assist with creating new processes and procedures for the department, new vendors, products, internal teams, etc.

Identify budget concerns that may have an effect on the overall department budget.

Maximize employee performance by identifying efficient work methods (productivity tools, performance challenges, etc.), creating tools to enhance performance (documents or spreadsheets), and creating efficiencies in Lucernex

Ensure positions are filled by the most competent and skilled employees and offer ongoing professional development to your team

Model the ideals of the Dutch Bros culture, ethical behavior, and values of the company as they relate to your team

Other duties as assigned

Skills

Budgeting

Communication

Construction Industry Knowledge

Construction Project Management

Financial Management

Leadership

Problem-Solving

Risk Management

Stakeholder Management

Team Management

Physical Requirements

Occasionally move or lift office items

Must be able to work in an office environment

Must be able to communicate in an effective manner to perform job duties

Vision must be good or corrected in order to perform essential job duties

Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties

Ability to read and write in English in order to process paperwork and follow up on any actions necessary

Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment

Compensation :

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!