Fleet Card Specialist

Fleet Card Specialist

The Fleet Card Specialist is responsible for the strategy, performance, and innovation of our co-brand fleet card program(s). This role is pivotal in growing our card offer for our fleet customers across bp, Amoco, Thorntons, TA, Petro, and TA Express brands. In this role, you will collaborate cross-functionally with internal teams (e.g. : sales, marketing, procurement, technology, and finance) and external partners (e.g. : banks, payment networks, fleet customers, Branded Marketers) to drive growth, optimize performance, and deliver customer value.

Duties and Responsibilities

• Fleet Card Program Management :
• Own the end-to-end lifecycle of co-brand fleet card product(s)
• Define and track KPIs (e.g. : acquisition, spend, retention, profitability)
• Conduct competitive analysis and voice-of-customer research
• Ensure card acceptance at designated locations and resolve related issues.
• Commercial Performance & Financial Management :
• Manage program P&L and costs to agreed budget.
• Lead budgeting, forecasting, marketing funding, and performance tracking.
• Sales Enablement & Marketing Support :
• Partner with sales, marketing, and operations to promote the fleet card program.
• Develop B2B communication strategies and enablement materials.
• Support field teams with customer engagement and program adoption.
• Data Analysis and Reporting :
• Analyze card usage data to identify trends and opportunities.
• Generate reports on transactions, fuel usage, and cost savings for stakeholders.
• Stakeholder & Partner Management :
• Act as the primary liaison with issuing banks and networks
• Maintain relationships with jobbers, dealers, and strategic partners
• Manage and mentor a program coordinator

Qualifications

With us, you'll enjoy :

Pay Range

$95,000.00 - 105,000.00 annually - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties / requirements, and relevant experience and skills.

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and / or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.