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Medical Receptionist
Medical ReceptionistTotal Rehab Kids • Edinburg, TX, US
Medical Receptionist

Medical Receptionist

Total Rehab Kids • Edinburg, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About the Role :

The Receptionist plays a crucial role in ensuring the smooth operation of our front office and is often the first point of contact for clients and visitors. This position is responsible for managing multi-line phone systems, greeting clients, and providing exceptional customer service. The Receptionist will handle various administrative tasks, ensuring that all inquiries are addressed promptly and efficiently. By maintaining a welcoming environment and facilitating communication between departments, the Receptionist contributes significantly to the overall productivity of the organization. Ultimately, this role is vital in creating a positive first impression and supporting the daily operations of the office.

Minimum Qualifications :

  • High school diploma or equivalent.
  • Proven experience as a receptionist or in a similar administrative role.
  • Proficiency in using multi-line phone systems and general office equipment.
  • Bilingual

Preferred Qualifications :

  • Experience in a customer service-oriented environment.
  • Familiarity with insurance basics.
  • Additional certifications in office administration or customer service.
  • Responsibilities :

  • Answer and direct incoming calls on a multi-line phone system with professionalism and courtesy.
  • Greet clients and visitors, ensuring they feel welcomed and attended to upon arrival.
  • Perform general administrative duties, including filing, data entry, and managing office supplies.
  • Maintain the reception area in a tidy and organized manner, reflecting the company's professional image.
  • Assist with scheduling appointments and coordinating meetings for staff as needed.
  • Skills :

    The required skills for this position, such as multi-line phone management and phone etiquette, are essential for handling a high volume of calls and ensuring that each caller receives the attention they deserve. Receptionist duties encompass a variety of tasks, from greeting clients to performing general administrative functions, which require strong organizational skills and attention to detail. Proficiency in using a copy machine and other office equipment is necessary for efficiently managing daily tasks and supporting the team. Excellent communication skills are vital for interacting with clients and colleagues, fostering a positive and professional atmosphere. Preferred skills, such as familiarity with office management software, enhance the Receptionist's ability to streamline processes and improve overall office efficiency.

    Benefits :

  • Medical, Vision, and Dental Insurance
  • Employer-Paid Life Insurance
  • Company Match 401k
  • Paid Time Off
  • Paid Holidays
  • 40 hours per week and requires availability between clinic hours of operation : 9 : 00AM-7 : 00PM, Monday-Friday, with a rotating shift schedule.

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    Medical Receptionist • Edinburg, TX, US

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