Sales Support

Job Description

Job Description

We are looking for a dedicated Sales Support team member to join our team in Greenville, South Carolina. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to sales operations and grow within the role. The ideal candidate will play a key role in ensuring a seamless experience for customers and supporting the sales team in achieving their goals.

Responsibilities :

• Provide assistance to the sales team by managing order entry and ensuring accuracy in processing.
• Handle inbound and outbound sales inquiries with efficiency and professionalism.
• Support post-sales activities to maintain customer satisfaction and resolve any issues.
• Collaborate with the sales department to coordinate and enhance operational workflows.
• Maintain detailed records of sales transactions and customer communications.
• Assist in creating and delivering sales reports to track performance metrics.
• Respond promptly to customer queries, ensuring a positive experience.
• Work closely with other departments to ensure timely delivery of goods and services.
• Participate in sales planning and strategy discussions to improve overall results.
• Proven experience in sales support or a related role.
• Familiarity with order entry processes and systems.
• Effective communication skills for handling inbound and outbound sales interactions.
• Ability to provide post-sales support and resolve customer issues.
• Strong organizational skills with attention to detail.
• Proficiency in using sales-related software and tools.
• Capability to work collaboratively with cross-functional teams.
• Prior experience in inside sales or customer service is a plus.