Overview
Main responsibility of this position is to manage a proactive associate relations function consistent with our vision and values and in alignment with our culture and associate management strategy.
Responsibilities
- Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals
- Establish relationships with all associates and managers in order to cultivate an open, communicative environment and provide support to all associates in relation to understanding Company policies
- Apply data trends to recommend, develop and deliver training to managers and associates on employment law, workplace trends and other related topics
- Investigate complaints and internal claims, manage communication and provide advice and counsel to business leaders
- Provide coaching and guidance to management through the lifecycle of the associate including performance management and the termination process
- Manage associate relations process to ensure a proactive, fair, and consistent approach
- Revise policies and practices to align with best practices and maintain compliance with all federal, state, and local employment laws
- Perform additional duties as assigned
Qualifications
Bachelor's Degree in HR, Business or related field or relevant work experience in Employee Relations (which equates to a bachelor's degree)At least 7 years of experience in Human Resources with at least five years specifically within Employee Relations handling complex issuesKnowledge of relevant state and federal laws including, but not limited to, Title VII, ADA, FMLA, FLSA, ADEA, Workers' Compensation, etc.Subject matter specialist in workplace investigations with strong sense of accountability, high-quality judgement, and sound decision-makingOutstanding written and verbal communication skillsExcellent organizational skills and attention to detail, ability to prioritize and balance multiple tasks simultaneously while delivering on commitmentsAbility to maintain high levels of confidentialityAbility to quickly develop strong working relationships with internal partnersAbility to make presentations to groupsMicrosoft Office Suite experience requiredPHR, SHRBP or SHRM-CP certification preferredPrevious experience with providing HR direction to remote locations preferredPhysical Requirements / Working Conditions
Must be able to sit for long periods of time and use computer keyboard and / or mouse, while viewing computer screens. Must have the ability to travel on an as-needed basis.
Seniority level
Not ApplicableEmployment type
Full-timeJob function
Human ResourcesIndustries
BankingJ-18808-Ljbffr