People Operations Business Partner

People Ops Business Partner

As PDQ's first dedicated People Ops Business Partner, you'll play a foundational role in shaping how People Operations supports departments directly. You will support our R&D teams as a trusted advisor, coach, and connector helping leaders build high-performing, healthy teams while ensuring employees feel supported, informed, and aligned with PDQ's values.

What you'll be doing :

• Build strong, trust-based relationships with leaders and employees, becoming a go-to resource for support, guidance, and problem-solving.
• Partner closely with R&D leaders through regular consultation on team health, performance expectations, culture, and organizational needs.
• Use people data and engagement survey insights to identify themes, recommend actions, and support leaders in following through on improvements.
• Coach managers on performance management, feedback, development, team dynamics, and maintaining high performance standards.
• Support employee relations matters with discretion and fairness, conducting or supporting investigations and recommending appropriate actions.
• Provide guidance during organizational changes, helping teams navigate transitions with clarity and stability.
• Act as a bridge between R&D and the broader People Ops team, ensuring clear communication, alignment, and smooth execution of People programs and processes.
• Foster a strong, values-aligned culture within R&D through partnership, coaching, and clarity of PDQ's expectations and ways of working.
• Support talent planning, onboarding, leveling discussions, and other team-based programs within R&D.
• Collaborate with the Director of People Operations to design and refine PDQ's People Partner program, including playbooks, communication practices, and partnership norms.
• Navigate ambiguous situations with judgment, flexibility, and a calm, solutions-oriented approach.

Who you are :

We're looking for people who have :

PDQ Perks & Benefits :

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa.