Customer Service Representative - State Farm Agent Team Member
Mike Hall - State Farm AgentBrownwood, TX, US30+ days ago
Job type
- Full-time
Job descriptionAnswer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist with Accounts receivables and SF Billing customer needs. Help sell State Farm products & services to current and prospective customers. Bilingual in Spanish Excellent communication and interpersonal skills a must. Detail-oriented and able to multitask. Previous customer service and sales experience preferred. Possess a Texas Department of Insurance - General Lines Property & Casualty Agent license or obtain during first 30 days of employment.
Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION :
As a Customer Service Representative with the Mike Hall - State Farm office in downtown Brownwood, you will generate the kind of exceptional customer experiences that reinforce the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a perfect fit for the Mike Hall Agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the State Farm customers you serve.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service / sales-minded candidates.
RESPONSIBILITIES :
QUALIFICATIONS :
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Representative State • Brownwood, TX, US
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