Customer Service Specialist

Customer Service Specialist

We are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members. This position fulfills member requests such as : taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.

Qualifications :

Experience in retail sales, banking or similar customer service / sales environment

Proven ability to exceed assigned sales or service quality goals

Ability to work overtime including Saturdays

Experience with Microsoft Office basics

Ability to travel locally when necessary

A high school diploma or GED

Successful completion of background check and drug screening

Remarkable benefits :

Health coverage for medical, dental, vision

401(K) saving plan with company match AND Pension

Tuition assistance

PTO for community volunteer programs

Wellness program

Employee discounts (membership, insurance, travel, entertainment, services and more!)