Assistant General Manager

Assistant General Manager Puttery NYC

Puttery is more than just mini golf, it's an immersive nightlife and entertainment destination, combining competitive socializing, elevated hospitality, and curated vibes across multiple concepts. Our New York location includes Puttery's mini golf experience, Bomba's nightclub, and Rory's Rooftop bara trio of bold offerings in one dynamic venue.

We are seeking a highly driven, creative, and strategic Assistant General Manager to lead this flagship location. This role is the highest on-site leader, owning both operations and growth strategy while reporting directly to senior leadership.

Location : New York, NY (Chelsea)

Position Type : Salary + Bonus.

Compensation : $90,000 $105,000 base salary + performance bonus + benefits

The Assistant General Manager (AGM) will be the heartbeat of the venue, overseeing daily operations, driving business development, and leading a diverse team across three distinct hospitality concepts. With no on-site GM, this position carries full leadership responsibility, requiring strong business instincts, local market knowledge, and a passion for delivering memorable guest experiences.

Responsibilities :

• Develop and execute local sales strategies to drive revenue from events, group bookings, and brand partnerships.
• Cultivate community relationships, media engagement, and grassroots marketing efforts to generate local buzz.
• Own and grow guest traffic through field marketing, walk-in conversion tactics, and promotional programming.
• Analyze market data, customer behavior, and revenue trends to inform decision-making.
• Lead day-to-day operations for Puttery, Bomba, and Rory's Rooftop to ensure consistent quality and seamless service.
• Ensure team members have the tools, staffing, and support needed to meet and exceed performance standards.
• Oversee labor planning, inventory management, cost control, and compliance protocols.
• Maintain a clean, safe, and inviting environment that reflects brand standards.
• Manage, coach, and develop department leaders and hourly staff across all three concepts.
• Foster a positive, high-performance culture rooted in accountability, hospitality, and fun.
• Recruit and retain top-tier talent in partnership with senior leadership and HR.

Qualifications and Skills :

Education :

Working Conditions :

Compensation & Benefits :

Base Salary : $90,000 $105,000

Bonus Structure : Based on revenue growth and operational KPIs

Health, dental, and vision insurance

401(k) with company match

Paid time off

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.