Cloud DevOps Support Engineer

Job Description

Job Description

The Cloud DevOps Support Engineer will be involved in all aspects of Cloud environment administration, continuous integration, delivery / deployment, and support of our digital health products. This position will work closely with the key stakeholders, including software development and support teams.

This position is based at our Irvine, CA office. On-site attendance on a weekly hybrid schedule is mandatory.

ESSENTIAL FUNCTIONS AND MAIN DUTIES

• Support the implementation & deployment of Cloud-based, full stack application systems following DevOps processes and practices.
• Serve as a liaison with stakeholders to establish technical requirements and necessary configuration.
• Monitor cloud system performance, availability, and costs, ensuring systems are operating efficiently.
• Identify, troubleshoot, and resolve system and deployment issues.
• Maintain and manage incident and problem tracking through the company’s ticketing system, ensuring timely updates and closure.
• Participate in on-call support to address production incidents.
• Test cloud services and setups to determine performance and failure modes.
• Present cloud infrastructure plans and comparisons
• Provide guidance on cloud architecture best practices during the software development lifecycle.
• Participate in on-call rotations for cloud support, responding to incidents in a timely manner.
• Share knowledge and train other team members on cloud operations and DevOps practices.
• Create and maintain documentation for training materials and procedures on providing end-user support.
• Implement and monitor cloud security policies and controls to ensure compliance with organizational and regulatory requirements.
• Participate in vulnerability assessments and remediation activities within the cloud environment.
• Maintain scripts for automated deployment, monitoring, and infrastructure management.
• Maintain clear and up-to-date documentation of cloud configurations, workflows, and troubleshooting procedures.
• Support change management processes, ensuring reliable deployments and system updates.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

QUALIFICATIONS

EDUCATION / CERTIFICATION / EXPERIENCE REQUIRED :

Experience in software containers (e.g. Docker, Kubernetes)

Knowledge of data processing / messaging systems (e.g. Kafka / KSQL) a plus

COMPETENCIES REQUIRED :

COMPENSATION

The anticipated range for this position is $71,000 to $103,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

PERKS AND BENEFITS

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden Digital Health Solutions.

WORKING CONDITIONS

SCHEDULE : The regular hours for this full-time position are 8 : 00 a.m. to 5 : 00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.

PHYSICAL : Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written / verbal communication in English. More specific details may be provided as needed or requested.

TRAVEL : Minimal

ACCESS TO CUSTOMER SITES : Not Required

Nihon Kohden is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at nkdhs_hr@nihonkohden.com.