Accounts Receivable Specialist

Zeus-fire-and-securityPaoli, Pennsylvania, United States

30+ days ago

Job type

Full-time

Job description

Company Overview

Zeus Fire and Security was established to build a national network of fire protection and security providers recognized for execution excellence across various service lines and end markets.

Zeus Fire and Security utilizes innovation and proprietary technology to address customers’ residential and commercial fire protection and security needs through a broad array of services from mission-critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Protecting our customers' homes and businesses while providing the highest level of service is our utmost priority.

Role Overview

Zeus is looking for an Accounts Receivable Specialist to join the Finance team. Reporting to the Billing and Collections Manager, this position will handle all accounts receivable aspects for the company’s most complex accounts.

Key Responsibilities

Ensure all invoices are delivered to the customers using the agreed-upon method (spreadsheet, email, portal, etc.).
Reviewing account statuses and generating age analyses
Investigating and solving customer complaints and queries
Ensure disputes with service or install invoices are being addressed (responsible for following up with service / install / sales team when needed to

ensure timely resolution)

Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables for National Accounts

All AR-related contact with the customers assigned

Issuing credit memos when applicable

Performing account reconciliations and monitoring the National Account customers’ account details

Making sure invoices are paid – work with customers on payment collection when needed

Researching and resolving payment discrepancies

Making sure payments are correctly applied

Design and keep up-to-date methodology for organizing all information related to invoicing and payment collection of National Accounts

Reporting – details (customer) and summary – invoices, payments, unapplied

Ensuring compliance with the company’s procedures

Protect the organization’s value by keeping information confidential

Provides consistent, professional, courteous, and high-quality customer service

Qualifications

Bachelor’s degree required

3+ years of experience in billing and collections or related experience

Strong analytical and problem-solving skills with a keen attention to detail.

ERP implementation and / or customer billing portal experience

Ability to work effectively both independently and as part of a team.

Excellent verbal and written communication skills.

Strong technology skills, specifically MS Excel, and the ability to navigate a fast-paced environment.

EEOC Statement

Zeus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Account Receivable Specialist • Paoli, Pennsylvania, United States