Outbound Business Development Representative

Outbound Business Development Representative (BDR)

Almost every SMB in the world will buy an AI receptionist in the coming year or two. Smith.ai is a pioneer in that space - we build AI voice agents that redefine how SMBs handle phone calls, allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. With over 4,000 SMBs already trusting us (and staying thanks to world-class retention), we're growing revenue and customers at an incredible rate. From law firms to home contractors and other service-based companies, we leverage the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale.

We're driving the next wave of AI innovation where it matters most : real-world customer interactions.

The Role

This is a brand-new role, pioneering our outbound sales motion. Smith.ai has historically scaled on inbound demand. You'll help us break new ground and define how outbound becomes a core growth engine. We're hiring a driven and personable Outbound Business Development Representative (BDR) to join our Sales team. This role is for someone hungry to grow their career in tech sales and excited to be on the frontlines of our revenue engine. You'll focus on net-new outbound prospecting, creating meaningful first conversations, and generating qualified pipeline for our Account Executives. Your success will be measured by your ability to uncover opportunities and open doors with businesses that can benefit from Smith.ai's AI-powered solutions.

What You'll Do

• You won't just be executing plays, you'll be shaping them. As one of our first Outbound BDRs, you'll blend programmatic outreach with highly personalized, account-based strategies to set the standard for how outbound is done at Smith.ai.
• Qualify prospects by understanding their needs, priorities, and readiness to engage.
• Accurately track activity, conversations, and insights in Salesforce and other sales tools.
• Partner closely with Account Executives to schedule and hand off high-quality meetings.
• Provide market and prospect feedback to Sales and Marketing to improve campaigns and messaging.
• Consistently achieve and exceed weekly / monthly targets for calls, meetings booked, and qualified pipeline.

What You'll Bring

Here at Smith.ai, we're laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We're a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.

We're committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.