LOAN SYSTEMS ANALYST

Join to apply for the LOAN SYSTEMS ANALYST role at Signature Bank of Arkansas .

Reports to : Chief Administrative Officer

FLSA Status : Exempt

Statement of Hire

At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty, and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.

Job Summary

The purpose of the Loan Systems Analyst role is to ensure that our systems and processes in our loan processing platform are optimized while complying with regulatory standards and enhancing customer experience. This role will participate in the implementation of projects; maintain responsibility for the proper operation, maintenance, and support of Signature Banks loan processing systems; and proactively advance Signatures loan processing platform to meet the organizations future needs and strategic goals. The Loan Systems Analyst will work closely with IT, Operations, Compliance, and Customer Service to gather requirements, define workflows and recommend solutions that align with the banks business objectives.

Essential Duties, Responsibilities & Expectations

• Exhibit a sense of urgency to always provide the finest customer service and in all forms of verbal and written communication.
• Analyze current loan processing workflows and identify areas for improvement in automation, efficiency and accuracy.
• Conduct assessments of loan processing platforms, identify gaps and propose new features or enhancements to meet business needs.
• Collaborate with vendors and internal teams to evaluate potential software or upgrades, ensuring alignment with strategic goals and regulatory compliance.
• Work closely with compliance and risk management to ensure that the loan processing platform adheres to regulatory compliance.
• Develop and maintain reports on loan processing metrics, helping to identify trends, bottlenecks, and areas for improvement.
• Function as the representative Systems Analyst on assigned projects, including work related to parameters, configuration, system integration, files and programming and queries.
• May serve as Project Manager on projects related to systems and upgrades as needed or as assigned.
• Facilitate post-implementation reviews to ensure successful integration into business processes and practices.
• Responsible for the proper operation, maintenance, and support of Signature Banks loan processing applications.
• Collaborate with and act as the liaison between business lines, Technology, Operations, Compliance and external vendors to ensure system compliance and efficient use of all loan processing applications.
• Participate in the implementation of projects.
• Assist in creating technical and functional system documentation, including process flow documentation for business continuity purposes.
• Practice due diligence before making any system changes to verify that data will continue to flow appropriately between systems.
• Implement and communicate system enhancements while minimizing business disruption.

Supervisory Responsibilities

None

Compliance

All Team Members are accountable for compliance with all laws, regulations, and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting their job responsibilities. All Team Members shall be responsible for communicating upward, problems in operations, non-compliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas. All team members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act, and Financial Recordkeeping regulations.

Education / Experience

Skills / Knowledge / Abilities

Working Conditions / Environment / Potential Hazards

Physical Requirements

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Banking

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