A company is looking for a Customer Support Representative - Part Time.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Troubleshoot customer issues and provide effective solutions
Guide customers on product usage and document interactions in the CRM system
Required Qualifications
High school diploma or equivalent; Associate's or Bachelor's degree preferred
Experience in a customer-facing role is highly preferred
Proficiency in using CRM software and support ticketing systems
Technical knowledge is a plus
Sales experience or familiarity is a plus
Customer Support Representative • Ann Arbor, Michigan, United States
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