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Customer Support Representative
Customer Support RepresentativeVirtualVocations • Ann Arbor, Michigan, United States
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Customer Support Representative

Customer Support Representative

VirtualVocations • Ann Arbor, Michigan, United States
23 days ago
Job type
  • Part-time
Job description

A company is looking for a Customer Support Representative - Part Time.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner

Troubleshoot customer issues and provide effective solutions

Guide customers on product usage and document interactions in the CRM system

Required Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree preferred

Experience in a customer-facing role is highly preferred

Proficiency in using CRM software and support ticketing systems

Technical knowledge is a plus

Sales experience or familiarity is a plus

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Customer Support Representative • Ann Arbor, Michigan, United States

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