Assistant Director of Catering Operations

Assistant Director Of Operations

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Assistant Director Of Operations for ASM Global / Savor at the Moscone Center. Responsible for leading our catering staff and motivating our union and non-union staff to provide excellent customer service. Other responsibilities include ensuring efficient catering operation, as well as maintaining high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. Expectation to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, this position helps ensure our events run smoothly and customers have pleasant experiences.

Essential Duties and Responsibilities Include the following :

• Support Director of Operations in executing major events by directing, managers, supervisors, as well as union and non-union employees
• Preserve and execute excellent levels of internal and external customer service
• Maintain a strong presence on the floor during events to oversee execution of plans and services
• Work closely with clients before and during events to ensure their needs are met
• Enforce food service sanitation and safety, food handling procedures
• Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations
• Responsible for guiding and training food service managers
• Work with managers and Scheduling Department regarding proper staffing levels for events
• Participate in recruitment for union and non-union positions
• Effectively manage and discipline employees in accordance with ASM Global policies and progressive discipline as outlined in appropriate CBA
• Managing any conflicts or service issues with managers and employees

Supervisory Responsibilities

Qualifications

Note : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Salary Range : $80,000-$90,000

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.