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Patient Care Coordinator

Patient Care Coordinator

BASS MEDICAL GROUPWalnut Creek, CA, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Patient Care Coordinator – Premier Gastroenterology Practice (East Bay)

Join Our Team!

Are you ready to thrive in a fast-paced medical environment where multitasking and attention to detail are essential? Our well-established gastroenterology practice in the East Bay is looking for a Patient Care Coordinator to support one of our five physicians and help deliver exceptional care to our patients.

What You’ll Do :

  • Prepare patient charts and maintain accurate records with proper documentation
  • Verify insurance and coordinate prior authorizations
  • Manage high-volume calls, emails, and faxes
  • Schedule procedures and coordinate with outside surgical centers
  • Monitor, upload, and communicate patient results in Epic EHR
  • Handle co-pay and past-due collections
  • Provide occasional front desk or call center coverage
  • Perform additional duties as assigned
  • Occasional overtime may be required

What We’re Looking For :

This is a fast-paced role , and multitasking is essential . We are seeking a candidate with :

  • Minimum 2 years healthcare experience
  • Experience with Epic Systems EHR required ; gastroenterology experience preferred
  • Strong understanding of medical insurance processes , including PPOs, HMOs, and Medicare
  • Knowledge of HIPAA regulations, compliance, and medical terminology
  • Ability to travel between Berkeley (primary) and Walnut Creek offices
  • Reliable transportation and punctuality required
  • Professionalism & Work Ethic – Reliable, dedicated, and able to take initiative in a busy environment
  • Communication Skills – Strong verbal and written communication, proficiency in English, and excellent phone etiquette
  • Customer Service – Patient-focused approach, ensuring a personalized and professional experience for every patient
  • Multitasking & Problem-Solving – Able to prioritize tasks efficiently, adapt quickly, and handle multiple responsibilities simultaneously
  • Interpersonal Skills – Friendly, tactful, and team-oriented, fostering positive relationships with colleagues and leadership
  • Technical Proficiency – Strong computer skills, including the ability to perform quick calculations and maintain accurate records
  • Compensation & Benefits :

  • Full-time, 40 hours per week , with occasional overtime as needed
  • Comprehensive benefits package
  • Competitive hourly pay based on experience
  • Opportunities for growth and development
  • Why You’ll Love Working Here :

  • Join a trusted, collaborative team of professionals
  • Work in a well-established practice with a supportive environment
  • On-site parking for convenience
  • Compensation Package

    At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

    Health & Welfare Benefits : Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.

    Retirement Savings & Income Security : Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

    Work / Life Balance Benefits : Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits,

    Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

    Voluntary Benefits : Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

    Compensation will be based on experience

    Requirements :

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    Patient Care Coordinator • Walnut Creek, CA, US

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