Description:
Position Summary
In this role, you will serve as the main point of contact for clients while leading procurement and project coordination activities within a beverage manufacturing and copackaging environment. You will manage the end-to-end client experience—ensuring accurate order processing, timely material sourcing, and seamless project execution. A strong focus will be placed on supplier management, material planning, and cost efficiency while upholding food safety, regulatory compliance, and client satisfaction.
This is not a remote position
Requirements:
Essential Duties and Responsibilities
Client Service & Account Management
- Serve as the primary liaison for assigned client accounts, ensuring consistent communication, accurate order entry, and proactive follow-up.
- Support client onboarding and ongoing engagement, ensuring alignment between client requirements and internal capabilities.
- Build and maintain strong client relationships through responsiveness, professionalism, and industry knowledge.
- Participate in client calls, prepare meeting recaps, and provide clear action plans for internal and external stakeholders.
- Monitor project milestones and maintain detailed documentation for client and internal reference.
Procurement & Supply Chain Management
- Lead procurement of raw materials, packaging, and copackaging supplies to support client projects.
- Develop and manage supplier relationships, including performance monitoring, compliance verification, and approval processes.
- Negotiate pricing, freight terms, and supply agreements to optimize cost and efficiency.
- Maintain accurate procurement data, including lead times, forecasts, cost tracking, and vendor performance metrics.
- Manage material requirements planning (MRP) to align client demand with inventory levels and production schedules.
- Expedite urgent orders to prevent production delays while balancing cost and efficiency.
- Investigate and resolve invoice, freight, or order discrepancies in collaboration with suppliers and finance.
Project Management & Coordination
- Oversee projects from initiation through completion, ensuring timelines, specifications, and deliverables are met.
- Collaborate with production, quality, and logistics teams to ensure seamless project execution.
- Track project progress, identify risks, and implement corrective actions to prevent delays or non-conformance.
- Prepare accurate reports and updates for clients and management, highlighting project status, risks, and solutions.
- Ensure alignment between client specifications and supplier deliverables, particularly in custom packaging and formulation projects.
Food Safety & Compliance
- Ensure all suppliers meet food safety, packaging, and copackaging compliance requirements.
- Maintain documentation for supplier certifications, client-specific permits, and regulatory approvals.
- Support SQF and other certification processes by managing supplier compliance records.
- Report any food safety concerns immediately to the SQF Practitioner or Senior Manager.
Required Qualifications
- Bachelor’s degree in business, supply chain, or related field; or equivalent experience.
- Minimum 3 years of experience in procurement, project management, or account management within the beverage manufacturing or copackaging industry.
- Strong background in material planning, forecasting, supplier negotiations, and purchasing.
- Experience with packaging (cans, labels, films, cartons) and ingredients procurement strongly preferred.
- Proficiency in Microsoft Office and MRP/ERP systems.
- Strong analytical and problem-solving skills with a detail-oriented approach.
- Excellent communication and relationship management skills.
- Ability to manage multiple priorities in a fast-paced production environment.
Preferred Skills
- Experience conducting supplier audits and managing supplier compliance programs.
- Familiarity with food safety certifications (SQF, HACCP, etc.) and CPG best practices.
- Knowledge of logistics, freight negotiations, and cost optimization strategies.
- Ability to provide strategic procurement recommendations and operational improvements.
Work Environment
- Full-time, on-site role in a beverage manufacturing facility.
- Flexibility in schedule may be required to meet client, supplier, and project deadlines.