Warranty Administrator

Job Description

Job Description

We are looking for a Warranty Admin to join our growing team! The right candidate will have previous warranty experience and strong attention to detail. The day-to-day duties of this role include booking warranty repair orders, maintain receivables schedule, and processing warranty paperwork.

Benefits

Health, Dental, and Vision Insurance

Paid Holidays

401k + Match

Opportunities for Advancement

And much more!

Responsibilities

Book warranty repair orders and submit claims of manufacturer warranty

Maintain receivables schedules; service contract claim submission and follow up

Work closely and effectively with team of technicians, service writers, and supervisors

Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts

Communicate with Service Advisors to define the scope of a warranty claim

Process all warranty paperwork to ensure proper documentation and to verify criteria

Arrange for parts for shipment to factory or distributor

Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and client records as required by warrantor

Stays abreast of all factory recalls, announcements, and procedures

Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business

Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.