Position Summary
The Senior Analyst Tech Standards will be responsible for facilitating strategic initiatives, programs, and policies across the fleets. The Senior Analyst ensures standardization, consistency of procedures and processes to enhance safety, efficiency and quality. This role is committed to upholding the highest standards of quality assurance across Tech Ops. The Senior Analyst is quick thinking and has an in-depth knowledge of company and Tech Ops policy, process, and procedures.
Essential Responsibilities
- Continuously analyze data pertaining to Technical Operations manuals revisions and process requests
- Analyze current processes in Technical Operations for inefficiencies and assist in the development of improvements
- Manage the daily standards development and implementation tasks while providing the highest degree of safety and efficiency
- Oversee, for quality and congruence, all Tech Ops manuals to ensure regulatory compliance
- Partner with JetBlue University (JBU) to ensure training procedures are standardized and aligned, such that crewmembers are trained according to standards
- Partner with key stakeholders to execute and align Tech Ops and other department's policies, programs and initiatives
- Ensure Technical Operations are conducted in accordance with conditions and restrictions of the Air Operator Certificate (AOC), and in compliance with applicable regulations and standards
- Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards
- Take a significant role in the development of the work group's standard practices
- Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) DiplomaThree (3) years of Technical Operations experienceExperience in computer software and Microsoft Office suiteExcellent organizational and analytical skillsStrong interpersonal skillsExcellent verbal and written communication skillsAble to work flexible hoursComfortable with changing priorities with short noticeMust be able to acquire and maintain a valid Security Identification Display Area (SIDA) BadgeAvailable occasional overnight travel (10%)Must pass a ten (10) year background check and pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and Qualifications
Bachelor's degreeWorking knowledge of all areas within Technical OperationsWorking knowledge of Part 121 Federal Aviation RegulationsValid Federal Aviation Administration (FAA) Airframe and Powerplant CertificateProject management experienceExperience conducting analysis and building and presenting a business case for a problem / initiativeKnowledge of external agencies and their function as it related to Tech Ops (i.e. FAA, Department of Transportation (DOT))Knowledge of aircraft systems, JetBlue procedures, standard operating procedures and Federal Aviation Regulation adherenceCrewmember Expectations :
Regular attendance and punctualityPotential need to work flexible hours and be available to respond on short-noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and FunPromote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety and / or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.Equipment :
Computer and other office equipmentWork Environment :
Irregular working hoursTraditional office environmentAirport environmentHangar environmentPhysical Effort :
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.