Enterprise Analytics - Director

Job Title

At U.S. Bank, we are committed to driving banking forward with a customer-first approach. We empower our clients with data-driven insights and seamless experiences, ensuring they thrive in a rapidly evolving financial landscape. Our Enterprise Insights team is at the heart of this transformation, leveraging cutting-edge analytics, predictive analysis, artificial intelligence, and customer-centric insights and strategies to shape the future of financial services.

Role Overview

We have an exciting high visibility opportunity within our Marketing, Analytics & Customer Experience (MACX) organization supporting our Enterprise Analytics and Insights team. This leader will provide leadership and oversight for our Enterprise Analytics and Insights team.

This leader will lead, strategize, execute, and optimize company efforts, leveraging data and insights to drive enterprise growth and effectively communicate with target audiences; analyze data and insights to evaluate business performance, drive growth, and inform strategic decision-making.

This individual will oversee analysis of customer, product, channel, acquisition and attrition insights to generate actionable plans that support organizational decision making. The leader oversees hands on analytics development, executive reporting, and communications of key trends and insights.

This high-stakes role is centered on fulfilling data analytics needs for executive and C-suite, with direct responsibility and accountability for delivering actionable insights and strategic data analytics support. The individual will be tasked with building analytical capabilities, including developing reports, predictive models, segmentation frameworks, and predictive models. In addition, the leader will oversee a team of analysts that build Executive Insights, Attrition Analysis etc. and help our internal clients understand trends.

This includes key partnerships with multiple business lines and functions such as Consumer banking, Business banking, Corporate and Institutional banking, & Wealth to manage data analytic projects.

U.S. Bank is focused on enhancing client service, building new capabilities, and driving efficiency across business units and corporate functions. As such, this individual must bring a desire to lead change on behalf of clients and colleagues alike, and be able to operate in a centralized, highly accountable construct. This individual must strike the right balance between leading change at a swift pace while maintaining a disciplined focus on Executive and the lines of business needs.

Key Responsibilities

Data & Insights

• Lead end-to-end analytics across Business Banking, leveraging data insights to improve customer acquisition, retention, and profitability
• Identify and implement KPIs, dashboards, and performance metrics to drive business decision-making and operational efficiencies
• Utilize tools like SAS, SQL, Python, R, or other analytical software to analyze and interpret data
• Apply statistical methods to analyze data and derive meaningful insights
• Understand business goals and objectives to align insights strategies and outputs with overall business objectives and expected outcomes
• Analyze and synthesize data to produce predictive insights, supporting business and channel partners to inform business strategies and decision-making
• Present data and insights in a visually appealing and easily understandable format
• Identify, evaluate, and acquire relevant data sources and their locations, collaborate with data providers, ensure data quality and security, maintain infrastructure

Leadership & Collaboration

Qualifications & Experience

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $149,515.00 - $175,900.00